8008924357: Time Warner Cable Customer Service (now Spectrum)

Time Warner Cable was an American cable television company, which is now rebranded as Spectrum after its merger in 2016. 8008924357 is a number used by Time Warner Cable (now Spectrum) for telemarketing. This post will talk about how to call Time Warner Cable correctly and the various online options that are available for you to contact Time Warner Cable Customer Service.

How will you receive a call from 800-892-4357?

According to online reviews, you can receive scam calls from 1-800-892-4357 in one of the forms mentioned below.

  1. A person will contact you claiming to be a Spectrum customer service or sales employee. You will immediately notice something unusual as the person has a very thick accent and is trying to speak in an American accent forcefully. They will usually say that they have a special offer where you could lower your Spectrum rates and will try to get sensitive payment details out of you.
  2. Many people also have received multiple robocalls from the same 8008924357 number. The pre-recorded message will also say the same special offer and will ask you to press a certain number to claim it where you will again speak to a scammer.

How to Protect Yourself from the 800-892-4357 scam?

  1. Block this fake Time Warner Cable phone number on your phone so you won’t receive any calls from it.
  2. Use a caller ID app that will notify you of a spam number in real-time as you receive the call.
  3. Register your number in the National Do Not Call Registry which will keep you from receiving scam calls and negative telemarketing calls.

Now that we have shown you how this scam works and how you can protect yourself from it, let’s look at how you can call Time Warner Cable the right way.

Time Warner Cable Telephone Numbers

For any questions regarding your account or services,

Call: 1-855-707-7328 or 8008924357

If you want to cancel your Time Warner Cable service, you should contact the same.

To learn about new services and offers or to add to your current services,

Call: 1-855-243-8892

You could get the same service online without having to pick up your phone by going to their contact us page and clicking on “order new services online”. You then have to enter your street address and zip code to see services available for your area.

Time Warner Cable phone number
Time Warner Cable phone number

Online Chat – Ask Spectrum

If contacting customer services over the phone isn’t your thing, TWC (Spectrum) offers you the facility to contact one of their agents through their online chat feature – Ask Spectrum.

  1. Go to their official website
  2. Click on the “Ask Spectrum” button on the bottom right-hand corner of the screen.
  3. Enter your zip code to begin your chat with an agent.

TWCable Email

Spectrum doesn’t provide an email address for their customers to contact them directly. However, you make use of the previously mentioned Ask Spectrum feature to solve any problems that you may have. You also have the option of simply contacting their customer support center by phone.

TWC/Spectrum Store Locations and Details

If you want to get any details about a Spectrum store, go to this direct link and enter your zip code to locate the nearest stores around you. You could also get a range of details on any TWC/spectrum store such as the store telephone number, address, open hours and direction by going through the list and selecting the store that you are interested in. You could also make a reservation at any TWC/Spectrum store by submitting a form with your preferred language, date and time of the visit and your contact details.

Time Warner Cable Online Account Services

TWC offers a range of online services such as bill payment and TV watching by logging into your Online Spectrum account. In order to access these services, you should be a registered customer for Spectrum online services. If you haven’t registered yourself, you can move to the next part of this post where we will guide you through it. If you are already a registered customer, let’s look at how you can log in into your account.

Time Warner Cable service
Time Warner Cable service


Login to Your Online TWC Account

  1. Go to their official website and click on the “Sign in” button
  2. Enter your username and password that you created during the registration process
  3. Complete the captcha to confirm you are not a robot
  4. Click sign in to access your Online TWC account and pay your bills, watch TV online and enjoy many other services.

Create an Online TWC Account

  1. Click the Create a Username link at the top of the account login form
  2. Provide either 1) your phone number or email associated with your TWC/Spectrum account OR 2) your TWC/Spectrum account number and security code
  3. Complete the captcha to confirm you are not a robot
  4. Click next and follow the on-screen prompts to successfully complete the registration

Time Warner Cable Mailing Address

Time Warner Cable Main Office

60 Columbus Circle

New York, NY 10023

TWC Social Links

Here are the social links through which you can keep up-to-date with TWC.


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