Capital One Customer Service Number & Other Details

This post talks about how you can get in touch with the Capital One customer support department through the Capital One customer service number (1-877-383-4802), mail, and several other mediums as well.

Capital One is an American financial institution, specializing in credit cards, auto loans, banking, and savings accounts. Headquartered in McLean, Virginia, Capital One operates throughout the United States.

Capital One Customer Service Number – General Line

For all general questions and queries, contact customer services at the following Capital One phone number. You will experience longer waiting times if you contact this general customer service line. If you want faster service, please look at the next section of this post for department-specific customer service information.

  • Capital One customer service number: 1-877-383-4802

The next part of this online guide categorizes Capital One customer service details according to their service departments. Please scroll and down and refer to the information of the department that is relevant for your queries and concerns.

Credit Card support

Personal credit cards

Capital One credit card customer service

Contact by Mail

Payments
  • Capital One
    Attn: Payment Processing
    PO Box 71083
    Charlotte, NC 28272-1083
  • OVERNIGHT ADDRESS
    Capital One
    Attn: Payment Processing
    6125 Lakeview Rd
    Suite 800
    Charlotte, NC 28269
General Correspondence
  • Mail General CorrespondenceCapital One
    Attn: General Correspondence
    P.O. Box 30285
    Salt Lake City, UT 84130-0287
  • Investigate a Misapplied PaymentCapital One
    Attn: Payment Investigations
    P.O. Box 30287
    Salt Lake City, UT 84130-0287
  • Dispute a Credit Card ChargeCapital One
    Attn: Disputes
    P.O. Box 30279
    Salt Lake City, UT 84130-0279
  • Report Suspected Credit Card FraudCapital One
    P.O. Box 30277
    Salt Lake City, UT 84130-0277
  • Credit Card and Line of Credit General CorrespondenceCapital One
    Attn: General Correspondence
    P.O. Box 30285
    Salt Lake City, UT 84130-0285

Small Business Credit Card

Capital One credit card phone number

  • Small Business Credit Card Customer Service:
    1-800-867-0904
    (Also to open an account or to report a lost or stolen credit card) 24 hours a day, 7 days a week
  • Online Banking Customer Service for Small Business Credit Card Customers:
    1-866-750-0873
    24 hours a day, 7 days a week
  • Report a lost or stolen card:
    1-804-934-2001
    International Collect
    24 hours a day, 7 days a week

Contact by Mail

Payments
  • Capital One
    Attn: Payment Processing
    PO Box 71083
    Charlotte, NC 28272-1083
  • OVERNIGHT ADDRESS
    Capital One
    Attn: Payment Processing
    6125 Lakeview Rd
    Suite 800
    Charlotte, NC 28269
General Correspondence
  • Small Business General Correspondence — Credit Card and Line of Credit Capital One
    Attn: General Correspondence
    PO Box 30285
    Salt Lake City, UT 84130-0285

Banking Support

Capital One Bank

Contact by Telephone

  • Customer service for Retail Branch Banking Accounts:
    1-800-655-BANK (2265)Checking, Savings, CD & IRA accounts and to report a lost or stolen ATM/Debit CardAutomated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Sun-Sat 8am-11pm EST
  • Customer service for Non-Branch Account:
    1-888-810-4013Money Market, Checking, Savings & CD accounts & to report a lost or stolen ATM/Debit CardAutomated services are available 24 hours a day, 7 days a week. Customer Service Bankers are available Mon-Fri 8am – 7pm EST
  • Report a lost or stolen ATM/Debit card:
    1-804-967-1000 International Phone Number
  • Online Banking Assistance:
    1-877-442-3764

Contact by Email

If you receive any suspicious emails claiming to be from Capital One, please report them at the following email address.

Contact by Mail

  • Deposits
    Checking Accounts, Savings, Money Market and CD Accounts
    Capital One Bank
    P.O. Box 150
    St Cloud, MN 56302-0150
  • General Correspondence
    Capital One Bank
    P.O. Box 180
    St Cloud, MN 56302-0180

Capital One 360

Contact by Telephone

Contact by Mail

  • Written Correspondence and Deposits Capital One 360
    P.O. Box 60
    St. Cloud, MN 56302-0060

Contact by Fax

Small Business

Contact by Telephone

  • Customer Service for Business Accounts with Access to a Branch:
    1-888-755-2172
    Monday – Friday, 8AM – 8PM ET
    International Collect: 1-804-476-3030
  • Customer Service for Business Accounts with Digital Access Only:
    1-844-88-SPARK (77275)
    Monday – Friday, 8AM – 8PM ET
    International Collect: 1-804-476-3040
  • Capital One Merchant Services:
    1-888-754-4371
    24 hours a day, 7 days a week
  • ShareBuilder401K
    1-800-943-6108 x1
    Monday – Friday, 9AM – 8PM ET

Contact by Mail

  • Payment Address — Small Business Installment Loan
    Capital One
    PO Box 105474
    Atlanta, GA 30348-5474
  • Small Business General Correspondence — Credit Card and Line of Credit Capital One
    Attn: General Correspondence
    PO Box 30285
    Salt Lake City, UT 84130-0285

Loans Support

Auto Financing

Capital One auto loan customer service

  • Existing Customers

    1-800-946-0332
    FAX: 1-866-722-0410

    Office Hours:
    Mon – Fri, 9 a.m. to 8 p.m. ET
    24 hour automated assistance

  • New and Used Financing Applications1-800-689-1789Office Hours:
    Mon – Fri, 9 a.m. – 9 p.m. ET
    Sat, 10 a.m. – 7 p.m. ET
  • Auto Refinance Applications1-833-292-8336Office Hours:
    Mon – Fri, 9 a.m. – 7 p.m. ET

Contact by Mail

  • Payments

    (Please check your statement for the best address and fastest processing)

    Capital One Auto Finance
    P.O. Box 60511
    City of Industry, CA 91716

  • Overnight PaymentsCapital One Auto Finance
    Attn: Payment Processing
    2525 Corporate Place
    2nd floor Suite #250
    Monterey Park, CA 91754
  • CorrespondenceCapital One Auto Finance
    7933 Preston Road
    Plano, TX 75024-2302

Contact by Fax

  • Written Correspondence and Documents: 1-866-722-0410

Check The Status of an Auto Navigator Pre-qualification

  1. Go to the Capital One Auto Navigator login page
  2. Enter your last name, zip code and last 4 digits of your SSN
  3. Hit “Sign in” and login to your account to check the status

Personal Loans

Contact by Telephone

  • Customer Service (For servicing of existing accounts only) 1-800-926-1000
  • Online sign-in assistance 1-877-442-3764

Contact by Mail

  • PaymentsCapital One
    PO Box 71142
    Charlotte, NC 28272-1142
  • CorrespondenceCapital One
    PO Box 30273
    Salt Lake City, UT 84130-0273

Making Capital One Payments Online

You can make all your Capital One credit card, loan, and other financing payments by signing in to your Online Capital One account. If you haven’t already registered for online access, please scroll down to the “Register for Online Access” section in the latter part of this post.

To make your Capital One Payments Online, follow the below-given steps

  1. Go to the Capital One official website
  2. Enter your username and password on the login form at the top of the page
  3. Hit “Sign in” to log in to your account
  4. Access the necessary section of your account (eg- credit card, auto financing, personal loan, etc) and make your payments

Register for Online Access

If you haven’t already registered for online access, please follow the below-given steps to see how you can do it.

  1. Go to the Capital One official website
  2. Select the “Setup Online Access” link under the login form
  3. Enter your last name, SSN or ITIN and date of birth
  4. Hit “Get started” and follow the on-screen prompts to complete the registration successfully
Capital One Customer Service Number
Capital One Customer Service Number

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