MACU Customer Service Number Contact Info

This post talks about how you can get in touch with MACU customer service through various mediums such as the MACU phone number (1 (800) 748-4302), email, live chat, mail and other options available. We will also talk about how you can get the contact information of any MACU branch in the US and the options available to make MACU payments.

Mountain America Credit Union or MACU is a federally chartered credit union regulated under the authority of the National Credit Union Administration. Headquartered in Sandy, Utah, MACU is the second-largest credit union in the state.

MACU Customer Service

MACU offers a couple of methods to reach out to their customer service, all of which we have discussed below. Choose the ideal method of contact that suits your requirement.

MACU Customer Service Telephone

You can call Mountain America Credit Union customer service at the following number for queries related to all their products and services.

  • MACU customer service number: 1 (800) 748-4302 (Availability: Monday through Friday from 9:00 a.m. – 7:00 p.m. and Saturday 9:00 a.m. – 5:00 p.m)

MACU Online Chat

As an alternative to contacting customer services on the phone, you can also get live support through the online chat option available on their official website. Follow the below-given steps to see how you can use this feature. Please note that online chat support is only available from Monday to Friday, 9 a.m. – 5 p.m. MT.

  1. Go to the MACU official website.
  2. Scroll down to the bottom of the page and select “Chat” under the “Help” section
  3. Type in your query and hit “Send”
  4. A live agent will get connected with you to discuss your questions/concerns.

MACU Email/Online Message

Unfortunately, MACU doesn’t provide an email address for their customers to contact them directly. However, they provide a similar facility on their website, where you could send an online message to customer services regarding your query. Follow the steps given below to see how you can make use of this option.

  1. Go to the MACU official website.
  2. Scroll down to the bottom of the page and select “Chat” under the “Help” section
  3. Select “Email”
  4. Enter your first name, last name, email, subject of the query and your message
  5. Confirm the captcha and hit “Submit.”
  6. A MACU representative will get in touch with you within 48 hours.

MACU Mailing Address

If your questions don’t require an immediate response, you can also write to MACU customer service at the following mailing address.

  • Mountain America Credit Union
  • PO Box 2331
  • Sandy, UT 84091

MACU Wealth Management Contact Information

For any questions and concerns related to MACU investments, wealth management, retirement planning, and certificate accounts, call Mountain America at the following number.

  • MACU Investments Support number: 1-800-540-7670

MACU Wealth Management Email

You can also raise all your MACU investments and wealth management queries online by emailing using the messaging feature on their official website, dedicated to MACU investments. Follow the below-given steps to see how you can do it.

  1. Go to the MACU official website.
  2. Hover over the “Investments” menu at the top of the page
  3. Select “Contact us” from the drop-down menu
  4. Enter your first name, last name, email, phone number, city, state, the best time to contact you, the inquiry subject and your query
  5. Hit “Submit”, and a member of the MACU wealth management team will get in touch with you shortly.

MACU Branch Specific Contact Information

If you want to find your nearest MACU branch or contact details of a specific MACU branch, you can get all the details you want using the “Branch Locator” on their official website. You can find an array of information such as the MACU hours, branch address, lobby hours, drive-up hours and products and services the branch offers. Follow the steps below to see how you can make use of this facility.

  1. Go to the MACU official website.
  2. Select “Locations” from the “What can we help you with” section
  3. Enter your city, state or zip code, search radius and the type of MACU branch and hit “Search.”
  4. Select the MACU branch you are interested in from the list.
  5. Select the “Branch Details” button for more information

Schedule An Appointment

MACU offers you the facility to schedule an appointment online before visiting any MACU branch for your convenience. Follow the below-given steps to see how you can do it.

  1. Go to the MACU official website.
  2. Scroll down to the bottom of the page and select “Schedule Appointment” under the “Help” section
  3. Select your MACU branch by entering your city, state or zip
  4. Select the subject of your query
  5. Select the service that you require
  6. Select the date and time of your visit to confirm the appointment

MACU Holiday Schedule

All MACU branches and headquarters are closed on the following days of the year. You will not be able to get in touch with the branch or corporate support on these days.

  • Jan. 1 New Year’s Day
  • Friday, Jan. 18 Martin Luther King Day
  • Monday, Feb. 15 President’s Day
  • Monday, May 31 Memorial Day
  • Monday, Jul. 5 Independence Day (Observed)
  • Monday, Jul. 24 Pioneer Day (Utah only)
  • Saturday, Sept. 6 Labor Day
  • Monday, Oct. 11 Columbus Day (Except Nevada)
  • Monday, Oct. 30 Nevada Day (Nevada only)
  • Friday, Nov. 11, Veterans Day
  • Thursday, Nov. 25 Thanksgiving Day
  • Thursday, Nov. 26 Family Day (Nevada only)
  • Friday, Dec. 25 Christmas Day

MACU Routing Number Utah

  • Routing Number: 3240 7955 5

How to Make MACU Payments

MACU offers several ways of making payments, which we have discussed below. Choose the payment method that you are most comfortable with.

Option 1: By Telephone

Contact the following number to make your MACU payments over the phone.

  • MACU Payments number: 844-852-2405

Option 2: By Mail

You can make your MACU payments by mail by writing a check or a money order to the following mailing address along with your account details.

  • Mountain America Credit Union
  • Attn: Loan Servicing
  • PO Box 2331
  • Sandy, UT 84091
  • Mountain America Credit Union
  • Attn: Loan Servicing
  • 9800 South Monroe Street
  • Sandy, UT 84070 (Overnight payments only)

Option 3: Through Online Banking

You can also make your MACU payments online through MACU online banking facilities. Follow the steps given below to see how you can do it.

  1. Go to the MACU official website.
  2. Enter your login ID and password into the login form
  3. Hit “Log in” to sign in to your online banking account
  4. Make your payments using the bill pay option.

 

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