Nike Customer Service Number and Other Information

This post talks about how you can reach out to Nike customer service through various mediums such as The Nike customer service number (1-888-365-6453), online chat and other available options. As a bonus point, we will also show how you can find details of any Nike store that you want and make use of other online functions offered by Nike to solve all your Nike product and order-related problems.

Nike is an American multinational corporation that specializes in the sale of footwear, apparel, equipment, accessories, and services. While Nike operates throughout the world and has a worldwide presence, the company is headquartered in Beaverton, Oregon, United States.

How to Access Nike Customer Service

There are a couple ways of contacting Nike customer services. The following talks about all the available options. Choose the right method that best suits your queries and circumstances.

Telephone

Nike customer service number

You can contact customer services at the following number and raise queries and solve all your problems related to Nike products, orders and general inquiries. If you are looking for the Nike returns customer service number, simply dial the same.

  • Nike customer service number: 1-800-806-6453 (Availability 4 am – 11 pm PT 7 days a week)

Nike NRC and NTC number

Contact the following number for all your questions and queries about Nike NRC and NTC free revolution.

  • Nike NRC and NTC number: 1-800-379-6453 (Availability 8 am – 5 pm PT Mon – Fri)

Nike Corporate Info and Inquiries number

If you need any Nike company information or interested in raising any corporate queries, contact the following number.

  • Nike Corporate Info and Inquiries number: 1-800-344-6453 (Availability 7 am – 4 pm PT Mon – Fri)

Online Chat

If you want to contact customer services at the comfort of your couch rather than staying on the phone, you could use the Nike online chat feature on their official website. You can raise queries related to Nike products, orders, returns as well as general inquiries using this option. Follow the below-given steps to see how you can use the online chat feature.

  1. Go to the Nike official website
  2. Scroll down to the bottom of the page and select the “Contact us” link from the page footer
  3. Navigate to the “Contact us” section and select “Products and orders – Chat with us”
  4. A new window will open up where you should enter your first name, last name and email address. You should also select the subject of your query from the list options given on the page.
  5. Hit “submit” and you will be connected with an agent relevant to your query

Please note that this feature is not available for use 24/7 and can only be used during 4 am – 11 pm PT, 7 days a week.

Online Nike Account

Another way you can get in touch with customer services is through your online Nike account. You should sign in to your account and reach out to customer services through the contact center. You should first register for online access and create an account online in order to use this option. If you haven’t done that already please refer to the “Register for online access” section in this post.

Follow the below-given steps to see how you can contact customer services through your online Nike account.

  1. Go to the Nike official website
  2. Select “Sign in” at the top right-hand corner of the page
  3. Enter the email address and password that you provided during the registration for online access
  4. Hit “Sign in” and log in to your account
  5. Navigate to the “Contact center” and raise your queries there

If you happen to forget your password when you try to log in to your account,

  1. Select the “Forgot password” link at the bottom of the login form
  2. Enter the email address connected to your online Nike account and hit “Reset”
  3. Nike will email you the instructions on how to reset your password

Email and Online Messaging Features

Unfortunately, you can’t email Nike customer service as they do not provide an email address for their customers to directly contact them. They do not have any online messaging features either. Therefore if you want to contact customer services, you will have to contact them over the phone, through the online chat option or through the contact center in your online Nike account. 

Please note that according to the Nike official website, all of the above mentioned methods are available only during a limited a number of hours a day and mostly on week days (Please refer to the availability times of the specific option you are interested in from above). Therefore you don’t have 24/7 access to Nike customer services.

Nike Individual Store Details

If you are interested in finding your nearest Nike store or want to get details of a specific Nike store, you can do it using the “Store locator” on their official website. You can find a range of information such as the Nike store phone number, store hours, special hours (on special holidays), address and get directions from your location to the store.

Follow the below-given steps to see how you can find the Nike store details that you want.

  1. Go to the Nike official website
  2. Scroll down to the bottom of the page and select the “Contact us” link from the page footer
  3. Navigate to the “Contact us” section and select “Store locator”
  4. Enter your city, address or postcode to find your nearest Nike store or go through the list of stores to select the store that you are interested in
  5. Select “View store” to get store details or select “Get directions” to get directions to the store from your location

Nike Corporation Headquarters Information

If you are interested in finding out Nike corporate contact information, given below are the telephone numbers, availability hours and Nike corporate headquarters address.

Nike World Headquarters
One Bowerman Drive
Beaverton, OR 97005
Phone: 1-503-671-6453
7:30 a.m. – 5:30 p.m. PT, Monday – Friday (except holidays).

Nike European Headquarters
Colosseum 1
1213 NL Hilversum
The Netherlands
Phone: +31 35 6266453

Nike Greater China Headquarters
No. 99, Jiangwancheng Road
Yangpu District
Shanghai 200438
Phone: +86-21-52882828

 

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